Solving playback issues

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TVCaveMan
Newbie

Roku player stuck at Roku logo

Worked fine yesterday. Turned Roku on today lost mind. I use both Roku remote and app. All oi get is Roku start up logo. Disconnected from power and powered up. Roku start up logo again. Restarted my WiFi, no change. Hit Roku reset button to return to default. Didn’t help. My other Roku unit works fine. Any suggestions? Unit is only 4 months old.

 

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AvsGunnar
Community Streaming Expert

Roku player stuck at Roku logo

@TVCaveMan 

"Disconnected from power and powered up.."

If you are using the TV's USB power port, try using a USB wall adapter at outlet. (5volt, 1amp cell phone charger adapter should work).

If that does not help resolve issue, try performing a Factory Reset. (press and hold Reset button for 30+ seconds.)  Make sure you have a working physical Roku remote before performing a Factory Reset.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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