Hi @Tkrames,
We just wanted to say thank you for your first post here in the Roku Community, and we appreciate you getting in touch with us about this.
We'd like to know more about this and better understand it. Could you share with us a bit more information about this? What are the steps to reproduce the issue? What troubleshooting steps have you taken so far in trying to resolve it?
Once we have a clearer grasp on the situation, we'll be able to further look into it.
Thanks,
Rey
ERey.
Roku Community Moderator
