Hi @Aliikatt,
A warm welcome here in the Roku Community!
We want to further investigate this issue that you are experiencing, and we would like to gather more details. May we know what troubleshooting steps you have taken so far? When did the issue start? Is this happening on all channels and contents, or is it isolated? (Specify)
We look forward to hearing from you soon.
Thanks,
John
John
Roku Community Moderator