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Roku completely frozen tried resetting multiple trys

My Roku is completely Frozen on YouTube I have tried unplugging and plugging back in the reset with the remote and the reset button on the device itself and nothing works it's staying stuck on YouTube please help

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renojim
Community Streaming Expert

Re: Roku completely frozen tried resetting multiple trys

When you press the reset button on the device it should reboot.  Is that not happening?  What's the model number written on the device?  Remove all the cables for several minutes and then plug them back in.

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