Thank you for keeping us posted, @Sfelton!
We understand and would like to take a closer look at this issue to better assist you and help with it. Could you please provide us with the following?
- Have you tried uninstalling and re-installing the Roku app?
- Please confirm whether your Roku mobile is up to date.
- What troubleshooting steps have you taken so far?
We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator
