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streaming_fan
Roku Guru

Roku Ultra was overheating

Had to stop using my Roku Ultra a while because it was overheating.  Funny thing is, it was working perfectly for two years, then suddenly it started overheating.  Nothing changed that I can tell.  I mean it's in the same location by the TV.  

It would stop playing, freeze up.  It would be hot to the touch!  

So I was using my Amazon Fire Stick for a while.

Now the Roku Ultra is working again, not overheating.  But I don't know why it overheated before or why it stopped now.

Anyone else here having this problem?  And if so, what did you do to fix it?

 

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4 REPLIES 4
Bobo1497
Channel Surfer

Re: Roku Ultra was overheating

What model and what OS version do you have on it?
I am using 2 roku ultra 4802X OSv-12.0.0 B4184-C2 with no problems

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streaming_fan
Roku Guru

Re: Roku Ultra was overheating

Hello @Bobo1497, it's Roku Ultra 4800X, OS version 12.0.0 build 4184-C2.  

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Bobo1497
Channel Surfer

Re: Roku Ultra was overheating

The only solution that I have in my mind now is to reset the device when it overheats and stops(clearly after it cools down)

streaming_fan
Roku Guru

Re: Roku Ultra was overheating

@Bobo1497 , I'll try that.  Thanks for the suggestion.  

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