Solving playback issues

[JCfromJC]

The Sling app on the Roku 4k Express frequently buffers during live station broadcasts. The buffering does not occur with other apps.  I reset the Roku unit and it helps for a while. My wireless internet connection is fine.  

is anyone aware of issues with using the Roku Sling app on a TV for live 

[RokuEmmanuel-D]

Thanks for posting here in the Roku Community, @JCfromJC!

We appreciate you reaching out to us about the issue you're encountering with the Sling app, which only buffers when streaming live TV. No worries; we'd be more than happy to help you with this. 

You may try the troubleshooting steps below to see if that resolves the problem you're experiencing. 

1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

For more troubleshooting tips, visit this support article: How to resolve a channel playback issue.

We hope this helps. Let us know if you need more assistance. 

All the best,
Emman