Solving playback issues

[dae1]

Same thing, reinstall app, reset Roku, select PBS app, see PBS logo, then blank screen, then back to list of channels.

[Closetofedup]

Having the same issues. On both my Rokus. Model 3820RW2 streaming stick 4K and my 3810RW Streaming stick+

[BridgetJ]

Thank you for this information. I'm having the same issue with the app not opening on my Roku (as of 11/17)

[slomall]

PBS app won't open on my TV /  Roku ultra.  Screen turns black and goes back to Home page.  Tried deleting the app and resetting Roku.  Still not working.  

[Paulthecpa]

Same problem.  It was working properly yesterday. Tried different Roku device. Same issue. Restarted Roku. Did not help. Updated software. Did not help. Tried a different TV. Did not help. Do you have any other suggestions?

[Debkamaine]

You’ve got something there. I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.

[Debkamaine]

I have a Hisense tv, can’t find the Roku verse for the life of me. Yes, I’ve looked up every SUSAN R and ABOUT…really, I have. But, I have an iOS and it’s playing additionally, on X, people all over the country are having this problem.

[Delphi54]

I have tried all the reboot/restart system/remove app and reinstall/disconnect and reconnect internet”solutions” multiple times, and NOTHING IS WORKING to get PBS app working!!!! 
What is ROKU going to do about it??

you will need to start refunding days lost on our monthly charges

[windandrain]

FWIW, the PBS app is not loading on my Roku TV as everyone else describes.

However I have another TV that has the Android/google system and the PBS app loads on that with no problem. So it is clearly a Roku specific issue.

[LarzRobertson11]

I’ve tried to contact PBS as I’m having the same issues everyone else is. I went to the local channel as well as national. 
The remove and restart didn’t work.