I understand, and I do not want to switch necessarily, I want them to address the problem!
You can have fire sticks on some tv's and roku on others, it doesn't have to be all the same.
Firesticks are less expensive if I have to pay out of pocket to replace the 3 Roku sticks I already own.
I was hoping that if Roku knew that customers were jumping ship, that they may address the problem finally. But it seems like they don't GAF.
I've been doing some more trouble shooting. In my case ABC is the only main network channel that is exhibiting the problem, so I have been using that as my test subject.
On my Roku TV which is less than a year old, all channels are fine. So your conclusion that the newer devices work fine, is also true with the Roku TV.
As to my troubleshooting....I've found that if you watch live (on ABC and a few other minor networks such as MeTV and the like) the picture is stuck up in the left hand corner with the green screen surround, as pictured. BUT, if I tape a show on ABC, it plays back fine on all three of the affected TV's with the older sticks. In other words, the whole screen is full.
IDK if that additional info will help anyone at Roku who is trying to solve this (if they even are)
I'll say again, that I would be ok with upgrading my sticks, but I am not, nor should I have to pay out of pocket! If Roku is not going to fix it, they should send a replacement, or a voucher.
