Solving playback issues

[Rrcllc]

We have been having trouble with this particular channel for a while. Today the channel was not accessible due to "error cannot received" for an hour.   When the channel finally comes on "line", it goes direct to a commercial then shuts down. 

We changed to Pluto and haven't had a problem.

[RokuJharra-Q]

@RrcllcThanks for the post!

For this matter, we suggest that you contact the app's support directly and ask for further assistance with your concern.

It is important to note that subscriptions and content, such as TV programming on a specific app, are managed and maintained by their respective channel providers. They can guide you through the steps to operate on their app and assist you with any other concerns.

Thanks,
Roku Community Team