Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jrhoefer
Newbie

ROKU Randomly Jumping to HULU app

Jump to solution

I also have the problem of randomly jumping to Hulu. I have noticed it usually happens when I've been holding the remote in my hand for a long time. I've checked and when it jumps my hand and fingers were not on the Hulu button.

Could heat be the problem as the remote warms from my hand?

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuJohnB
Community Moderator
Community Moderator

Re: ROKU Randomly Jumping to HULU app

Jump to solution

Hi @Jrhoefer,

A warm welcome here in the Roku Community!

We will be more than happy to assist you further with this issue that you're experiencing. Please try to restart your Roku device by going to settings, system, power, and system restart. (If you do not see a Power submenu, skip to the next step.)

If the problem still continues, please keep us posted.

All the best,
John

John
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: ROKU Randomly Jumping to HULU app

Jump to solution

Hi @Jrhoefer,

A warm welcome here in the Roku Community!

We will be more than happy to assist you further with this issue that you're experiencing. Please try to restart your Roku device by going to settings, system, power, and system restart. (If you do not see a Power submenu, skip to the next step.)

If the problem still continues, please keep us posted.

All the best,
John

John
Roku Community Moderator
0 Kudos