Hi @Jrhoefer,
A warm welcome here in the Roku Community!
We will be more than happy to assist you further with this issue that you're experiencing. Please try to restart your Roku device by going to settings, system, power, and system restart. (If you do not see a Power submenu, skip to the next step.)
If the problem still continues, please keep us posted.
All the best,
John
John
Roku Community Moderator