Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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BubbaM
Newbie

Re: Roku won't load content and everything is connected

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Same here, checked 4 Rokus and my mobile app on cellular (turned off wifi); not loading Roku Channel and Channel Store, but still get Netflix and YouTube TV, etc.  Roku Support Help us!!

friendkay
Reel Rookie

Re: Roku won't load content and everything is connected

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My Roku won't load content and it says to press OK but even when I do that it won't work.

TAU69
Channel Surfer

Re: Network error Roku channel

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Same here. Just suddenly cut everything off.  Whyyyyyyyyy?

 

0 Kudos
friendkay
Reel Rookie

Re: Roku won't load content and everything is connected

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AngryFeline
Binge Watcher

Re: Roku Channel/ subscription channels will not load

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Hi pretty sure it's THEIR problem. I even updated through the Roku Channel itself ( separate from system update) & briefly it loaded & then went right back to unable to load. My subscription channels started reporting " Network Error" WRONG. My network connection checks as excellent & every other channel is loading & running perfectly. It would behoove Roku to post a notice that they are having no issue & are working on it. I've now wasted all my viewing time on doing my own troubleshooting. I think we can all day. Not us- You ROKU. Fix it! 😊

BFECME
Channel Surfer

Re: Roku won't load content and everything is connected

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I updated, removed the channel, restarted and added the channel back. Waste of time!

CarolLynne1
Channel Surfer

Re: Roku won't load content and everything is connected

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Nothing on Roku live loads. I wonder what is going on. My wife connection is on. 

CarolLynne1
Channel Surfer

Re: Roku won't load content and everything is connected

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Is there any way to get help with this?

Re: Roku Channel/ subscription channels will not load

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How do we notify Roku of the problem? 

Lzw
Newbie

Re: Roku won't load content and everything is connected

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I’m getting the same message. Let me know when you find out what’s wrong please ☺️

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