Have done all this and it’s still not working!!
My red box channel worked just fine the other day and now that I’ve purchased a $20 movie it doesn’t want to work on any of the 5 tv’s that I have!!! Very frustrating!
I took your advice and called. As of now, if your Roku won't update to 12.0, Redbox won't work. "They are working on it" to fix the problem for those of us who have older Rokus.
I’m having the exact same issue! I can’t access my account on Redbox! I have spent money on movies that I can’t even watch now!! And I have tried everything they said to do and it’s still just showing the letter r. That’s it!!!
Nope...having issues on a TCL Roku TV too...
Dead here too on a ROKU Ultra LT......I think Mary as AI bot...
Spoke with Redbox earlier and they indicated they were working with Roku to resolve issue. Only thing they knew for sure is that it does not seem to be affecting Roku devices with OS 12, and only affecting certain build numbers of OS 11.5. (I am still leaning toward a server configuration issue, but who knows). Representative seemed a little surprised that some of my 11.5 builds were still working so noted it for their engineers. (some of these build numbers were on the list for those supposedly affected.)
So far, the only workaround I have found to work is to stream content directly from Redbox website. Either use the Redbox mobile app and cast to your TV (if capable), or load Redbox on a laptop and either cast it to your Roku device or use a HDMI cable from laptop directly to your TV. https://www.redbox.com/
Additionally, seems to only be affecting Roku devices at this time.
I was having problems accessing the Redbox website yesterday to try the above, but today it is working so again able to stream Redbox free On-demand and LiveTV in this manner on the TV with my affected device.
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No amount of network configurations/changes/spoofs or removing the channel/app from your Roku devices is likely going to currently address this issue. (at least none of my attempts have proved fruitful). The fix is going to have to come from Redbox. Best you can do in the meantime is to periodically run a manual system/software update (Settings/System/Software Update) and hope your Roku device is either updated to OS 12 or the Redbox channel receives an update fix. (whichever comes first).
Why is this still a problem a week later? I paid $6 for a movie, got the kids in bed early, sat down to watch movie and my roku redbox app won't load. I did everything you said to do, still not working. It seems like people been calling redbox about this for a week now, yet it's still not fixed. WTF
I called and they said they were aware of the problem but it was mainly on Roku. Just they know it’s happening and they’re looking into it. No fix no time estimate. Nothing.
Mine doesn’t work on either of my Roku televisions.