Solving playback issues

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dryanmckee
Newbie

QVC+HSN+ will not open????

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: QVC+HSN+ will not open????

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Welcome to the Roku Community, @dryanmckee!

We understand that the app you're trying to stream will not open. No worries; we're here to help. 

You may try troubleshooting the app by following the steps below: 

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

For more troubleshooting steps, you may visit this support article: How to resolve a channel playback issue.

Please let us know if this works for you. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: QVC+HSN+ will not open????

Jump to solution

Welcome to the Roku Community, @dryanmckee!

We understand that the app you're trying to stream will not open. No worries; we're here to help. 

You may try troubleshooting the app by following the steps below: 

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

For more troubleshooting steps, you may visit this support article: How to resolve a channel playback issue.

Please let us know if this works for you. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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