NBC News app error message:
"Generic player error. Apologies. The stream is not available due to server error."
Took multiple, successive attempts to open app before a blue screen with the message appeared.
NBC News app error message:
"Generic player error. Apologies. The stream is not available due to server error."
Took multiple, successive attempts to open app before a blue screen with the message appeared.
Hello Roku Community users,
Welcome to the Roku Community!
We understand that some of you are facing issues with your NBC News channel, and we are here to help you resolve them.
To resolve this issue, we strongly advise following these steps carefully:
We appreciate your cooperation. Please keep us informed of how it goes!
Thanks,
Jharra
I still have this problem after trying all the steps. I even bought a brand new Roku box because mine was old. Same problem on a brand new Roku box. NBC clearly is the problem, but I somehow doubt contacting the network is going to be possible. This sucks.
Yes, I concur. NBC is clearly the problem. It is a matter of bandwidth to accommodate amount of customers streaming at anyone time. Double whammy if you have a less than fast internet stream like 4G to 5G. Those who have faster internet capacity can knock you off when trying to access. It has nothing to do with the kind of TV, etc. since only occurs for me on this one ROKU app.