Solving playback issues

[Hotterman2]

Same issue for me on multiple Rokus. Removed and reloaded app. Made sure roku is running latest software. 

[MSNAuburn]

Same here. I’ve been communicating with Pluto support for 2 days, but so far no progress. It’s pretty clear the recent update has broken something, at least with Rokus. I’ve done all the troubleshooting suggested but it still fails. Maybe they should push the prior version as an option for us until this can be resolved. 

[MikeK3]

Still not working here.  I think it might be an intermittent issue.  Worked a few days ago, and now isn't working.

[Maddeness]

It is September 2024. Apparently this has not been resolved. My old Roku device was overheating, do I replaced it last night. I set it up with my regular channels and signed into all, except Pluto TV.  I have the app but, when I open it, it shows the Pluto logo, goes black for 3 seconds and then goes back to the Roku Home Screen.

I removed Pluto, restarted Roku, re-added Pluto several times and nothing changes. I've also checked for updates but everything is up to date. 

Please help!

[K-Mo]

I think you might be right, renojim!
If I don't log in it seems to work fine.
It doesn't save my place in the shows or keep favorites, but at least I can watch again.

[Ronaldburke]

Roku and Pluto need to get together and fix this problem. It’s not on our end it’s one of them that changed something! Please help

[StellaBean1]

So Pluto TV app launches and then immediately closes on both of my Roku devices. It’s working fine on my iPad and iPhones. I have followed all of the steps in your previous posts. I have removed the channel restarted the system and then reloaded the app nothing is working. I have checked for system updates both on the app and Roku device. It says the D system and the app are up-to-date. This has been going on for two days.

[RokuTakashi]

Hi, Community users.

We acknowledge the issue you have encountered with Pluto TV. For us to further look into this issue, kindly provide the requested details of @RokuArjiemar above this thread.

Once the requested information is available, the appropriate Roku team will be able to investigate.

We hope for your response regarding this matter.

Best wishes,
Kash

[k1jeepchick]

I have had the same issue.I just tried it on my computer and it is working fine, just on my Roku 

[rp81]

Having the same issue...

• Click on the PLUTO app on the menu
• Begins to open the app
• Immediately returns to the ROKU home page

Thing is, PLUTO works on my Samsung phone...

Hmmmmmmm...