Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
riverrat1985
Newbie
‎08-14-2023 10:44 AM

Player 4670X loosing signal via ARC

I have a Roku Ultra (4670 series)   player connected to a samsung sound bar via ARC HDMI connection. From the sound bar, the output goes via HDMI high speed cable to the 4K TV HDMI connection. The signal keeps getting lost, screen goes green or black and comes back. I do have High speed HDMI 2.0 cables. Anyone know if the 4670 is compatible with ARC or know why the signal/connection loss

 

Roku Ultra (4670 series)
Thumbnail of Roku Ultra (4670 series)
4670X, 4670RW, 4670R,
Roku Ultra (4670 series)
Roku Streaming Players
View in Store
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.