Solving playback issues

[Catsmeow7769__]

3941 x.  Roku express 4 

ser numb x0160063ULFY

dwvice idS07P2182ULFY

SFTVWR VERSION 12.5.0 -build4178-CR

PEACOCK IS MY FAVORITE streaming channel and it buffers or kicks me off wifi at least every 20 mins.    I have unlimited

wifi and connected Roku to 2.4 

[RokuERey · Accepted solution]

Hi @Catsmeow7769__ 

Thank you for visiting the Roku Community, and welcome!

Thank you for providing us with this information. We would be happy to help you with this playback issue.

If there has been any recent change that could be the reason for this behavior, please let us know. Have you attempted any troubleshooting as well? If yes, what didn't work? To check whether it helps, we would also advise connecting your device to a different network, such as a mobile hotspot.

Alternatively, you can go here for more troubleshooting offered by our Support page: How to fix a problem with channel playback

Thanks,
Rey