Solving playback issues

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SpiceBoy1
Newbie

Keeps locking up not working. Have to either reboot or remove the streaming stick to unlock it.

When watching apps on my Roku Streaming Stick (it's not specific to any one app as it does it on all of them), it keeps locking up. In order to get it to work I have to either turn the TV off/on and/or remove the streaming stick and start over.  It is connected as HDMI to my TV and all updates are current on the streaming stick.  

I purchased this streaming stick 9/3/2023 so it is only 3.5 months old!!!!!  All updates have been done, Internet connection shows "Excellent connection". My WiFi is working for everything else I have in the house including my phone.

Please advise

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renojim
Community Streaming Expert

Re: Keeps locking up not working. Have to either reboot or remove the streaming stick to unlock it.

How are you powering the stick?  If it's connected to your TV's USB port, try using the supplied USB power adapter.

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