Solving playback issues

[Seandmal]

Paramount Plus won't load Showtime show The Curse. Says error during play back while loading episode and then kicks you out with error that says Content unavailable or error during playback. Had so many issues with Roku lately. I think I'm done with your product  

[douginct]

Same problem here - but with playing Billions. Get an error. Rebooted Roku - still get error!

[RokuJohnB]

Hi @Seandmal @douginct,

Welcome to the Roku Community, and thanks for keeping us posted!

We understand you're having a problem with the Paramount+ and Showtime channels. We're happy to help you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

We hope this helps.

All the best,

John

[Seandmal]

Did that already. Didn't work. And actually the last update appears to have caused the issue 

[douginct]

Did the update - no change. Some programs give an error and won't play.

[Lambdawg]

Same problem here. It seems like all the CBS programs play fine but the Paramount Plus originals wont play and give the error has occured. I finally had someone at Paramount tell me I was not the only one with this problem.

[Seandmal]

I gave up and just started using the paramount plus app through a Chromecast. Good luck with your crummy product.