Solving playback issues

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JC_Phx
Reel Rookie

Re: Paramount+ Not showing Super Bowl on Roky app

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Its widespread all right !!!  Same issue here.
Quit patting yourself on the back when the suggested resolution didn't work for anyone who's posted the same problem here.

RokuAustin
Community Manager
Community Manager

Re: Paramount+ Not showing Super Bowl on Roky app

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We are aware of an issue that may be impacting the Paramoung+ stream and are working with our friends at Paramount+ to resolve. Please try restarting your device and try back.

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
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Jwb133
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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Same

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JC_Phx
Reel Rookie

Re: Paramount+ Not showing Super Bowl on Roky app

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How many times does a person need to "re-boot" their system without anything changing before the game is over?

Msh12004
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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I got that error as well but it just so happened that I didn’t update my credit card on my Roku. Then it was OK. Still cannot watch the Super Bowl but it did let me sign into Paramount+

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ksn2023
Newbie

Roku and Paramount ruin SuperBowl

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Halfway into second quarter and Paramount plus still shows a black screen if you play SuperBowl. Roku just acknowledged they are having issues. I wonder when they will resolve it. 

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Chrinnie
Binge Watcher

Re: Paramount+ Not showing Super Bowl on Roky app

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No, that didn't work earlier.  It hasn't worked this time.  So, instead of rebooting, let's try something else.

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Jwb133
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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Rebooting doesn't do anything.

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olso3667
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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that doesn't do anything. I'm having the same issue - black screen, did the software update, restarted roku - still a black screen. 


I want a refund for Paramount plus.  How do I get that?

Syoung01
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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I gave up. Paramount thru Roku still failing for us. Cancelling Paramount as soon as possible. 

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