Solving playback issues

[RokuAustin]

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@Bobcat5 wrote:

Roku has issues. I tried to purchase paramount plus today and keep getting error code 006 after multiple system reboots and updating credit card info. Ultimately purchased it from paramount directly due to all of Roku’s tech issues 

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Sorry to hear this @Bobcat5! We aren't hearing of widespread issues but we did see a few errors before the program started which have mostly resolved now. You might try again. Let us know what you find, enjoy the game! 

[raeshaunhh]

Having the same black screen issue when attempting to watch live

Issue ID S3-060-501

[mahlumfm]

How do I post a pic of the issue report tracker?

[Jbolz99]

I want my money back! I’m just getting a blank screen and I paid for a month subscription so I could watch the Super Bowl. Wtf

[mahlumfm]

@RokuAustin 

[Chrinnie]

I took a pic with my phone and then uploaded via my phone

[Josie0811]

Not able to watch Super Bowl on paramount +, got subscription just for that … black screen

[3477]

I can't even get it on my laptop!

[Josie0811]

I cannot get it either 

[Chrinnie]

And they said the weren't aware of any issues.