Solving playback issues

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RokuAustin
Community Manager
Community Manager

Re: Paramount+ Not showing Super Bowl on Roky app

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@Bobcat5 wrote:

Roku has issues. I tried to purchase paramount plus today and keep getting error code 006 after multiple system reboots and updating credit card info. Ultimately purchased it from paramount directly due to all of Roku’s tech issues 


Sorry to hear this @Bobcat5! We aren't hearing of widespread issues but we did see a few errors before the program started which have mostly resolved now. You might try again. Let us know what you find, enjoy the game! 

Happy Streaming!

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raeshaunhh
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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Having the same black screen issue when attempting to watch live

Issue ID S3-060-501

mahlumfm
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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How do I post a pic of the issue report tracker?

Jbolz99
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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I want my money back! I’m just getting a blank screen and I paid for a month subscription so I could watch the Super Bowl. Wtf

mahlumfm
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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0 Kudos
Chrinnie
Binge Watcher

Re: Paramount+ Not showing Super Bowl on Roky app

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I took a pic with my phone and then uploaded via my phone

Josie0811
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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Not able to watch Super Bowl on paramount +, got subscription just for that … black screen

3477
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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I can't even get it on my laptop!

0 Kudos
Josie0811
Newbie

Re: Paramount+ Not showing Super Bowl on Roky app

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I cannot get it either 

Chrinnie
Binge Watcher

Re: Paramount+ Not showing Super Bowl on Roky app

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And they said the weren't aware of any issues.

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