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Learningful
Reel Rookie

PBS Endeavour playback interrupted by sponsor message

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This problem just began today, and so far seems to only apply to playback of episodes of Endeavour on PBS:

The playback seems fine for about 5 minutes (or so), at which point the message "your playback will start after these messages...." appears and the sponsor ad (Viking) begins to play, but after about 5 seconds, returns to the playback for about 5 seconds and the cycle begins again. We've tested on other episodes of Endeavour with the same result. However, the problem does not seem to apply to other non-Endeavour shows on PBS.

System reset has not fixed the problem. We have a basic ROKU setup, and did not experience this problem as recently as last night. Any suggestions would be appreciated.

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atc98092
Community Streaming Expert

Re: PBS Endeavour playback interrupted by sponsor message

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It has nothing to do with Roku. 3rd party apps control what happens within their apps, so this is completely controlled by PBS. Only PBS can address what is happening.   

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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2 REPLIES 2
atc98092
Community Streaming Expert

Re: PBS Endeavour playback interrupted by sponsor message

Jump to solution

It has nothing to do with Roku. 3rd party apps control what happens within their apps, so this is completely controlled by PBS. Only PBS can address what is happening.   

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
Learningful
Reel Rookie

Re: PBS Endeavour playback interrupted by sponsor message

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Thanks for pointing me in the right direction.

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