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stewart3
Newbie

Only Netflix doesn't work

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New Roku box. Works ok but Netflix screen is blank when I select it

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stewart3
Newbie

Re: Only Netflix doesn't work

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Initially although all other streaming channels worked, I only got a blank screen with Netflix. It finally dawned on me to try the obvious and unplug the Roku box from the power and replug it and that worked, it seems fine now.

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RokuEuniceL
Community Moderator
Community Moderator

Re: Only Netflix doesn't work

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Hi @stewart3,

Greetings from the Roku Community!

We appreciate you letting us know about your problem streaming Netflix on your Roku device. We will work with you to know what went wrong so we can assist you further and fix the issue. Please tell us more details so that we can better understand the problem you are having.

Please elaborate on it for us. We are eager to hear from you and investigate this matter further. Thank you!

Kind regards,                                                                                                                                    Eunice

Eunice L.
Roku Community Moderator
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stewart3
Newbie

Re: Only Netflix doesn't work

Jump to solution

Initially although all other streaming channels worked, I only got a blank screen with Netflix. It finally dawned on me to try the obvious and unplug the Roku box from the power and replug it and that worked, it seems fine now.

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