Solving playback issues

[Pipino22]

Found a solution and it worked for me, HDMI Splitter, couple with the Roku . TV is working as usual .

[FAS]

I tried that solution as well. It did not work in my case.

[RokuMary-F]

Hi @FAS,

Thanks for letting us know all that you've done! Appreciate the troubleshooting steps you've done so far.

In addition to the steps you've done, we would recommend trying to perform a manual update on your Roku device to see if you are still experiencing the issue you are reporting.
Instructions to manually update your software:
1. Navigate to Settings
2. Select System
3. Select System update
4. Select Check now

For more information about how to check for a manual update, visit our Support page here: How to update the software on your Roku TV™ or Roku® streaming player | Official Roku Support

Please keep us posted on what you find out.


Best regards,
Mary

[FAS]

But, since I am not experiencing problems, given the steps I have taken, would I be taking a chance that the update would reproduce the errors?