Episodes on Netflix randomly starting with no volume - Only resolves when I exit and restart episode
When I'm using Netflix, every few episodes (3-5) when I'm watching on autoplay (which of course is most of the time), the episode will start with no volume at all. Waiting a few minutes does not change it. It only gets fixed when I exit the episode and restart it, which works every time. Obviously I don't want to have to do this indefinitely. Any help appreciated.
Re: Episodes on Netflix randomly starting with no volume - Only resolves when I exit and restart epi
We are having the same thing happen, all shows, all four a ROKU devices. I can restart the episode OR Rewind it to the start and it will start with sound, but when auto playing the “next episode” it doesn’t work. Help!
We recommend starting here to troubleshoot channel issues: Follow these steps in order:
1.Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
2.Next, restart your device from Settings>System>System restart. (For Roku TV Settings>System>Power>System restart)
3.Once your player/TV starts up again, go to 'Streaming Channels' on the Home screen, and add the channel back once more.
If that still doesn't clear up the issue you're experiencing, we recommend contacting the channel provider directly to follow up for more help. They’ll be able to best assist with any issues that are occurring within their channel.
You can reach their support team here: https://help.netflix.com/en