Solving playback issues

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BD504
Reel Rookie

Re: Netflix UI-800-02 error code

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IMG_20240731_141823407.jpg

Netflix just started working today.

Notice the software version number incremented from the last post (then 13.0.x; now 13.1.4.x).

IMG_20240731_141936016.jpg

 

Eatcake
Reel Rookie

Re: Netflix UI-800-02 error code

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Mine started working too! I’m relieved it’s working so I don’t have to return it! Thanks to whoever fixed it!

RokuJharra-Q
Community Moderator
Community Moderator

Re: Netflix UI-800-02 error code

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Hi @BD504, thank you for keeping us in the loop!

We sincerely appreciate the detailed information provided and your cooperation in addressing this issue. Your input is valuable to us. If you encounter this issue again, please do not hesitate to inform us so that we can thoroughly investigate and resolve it.

Thank you for your understanding and continued participation in our community.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator
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