I am trying to watch a basketball game on my NBCSports Philadelphia app on Roku (plugged into the back of my tv) and it continually gives me “sorry! We’re having trouble… error code:cloudpatherrorauthorization” PLEASE HELP! I’ve logged out, logged in, relinked to provider, etc
Cloudpath authorization errors deal with channels that require authentication to a TV provider account and use the Cloudpath service to manage this authentication. The NBC/Universal family of channels are known to user Cloudpath, I don't know if others do.
One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again and authenticating with your TV provider credentials. If this fixes the problem for that channel it typically fixes it for all channels in that family that use Cloudpath authentication.
Let us know how you make out.
Cloudpath authorization errors deal with channels that require authentication to a TV provider account and use the Cloudpath service to manage this authentication. The NBC/Universal family of channels are known to user Cloudpath, I don't know if others do.
One thing that some have reported fixes this is going into the channel on your Roku, logging/signing out, then logging/signing back in again and authenticating with your TV provider credentials. If this fixes the problem for that channel it typically fixes it for all channels in that family that use Cloudpath authentication.
Let us know how you make out.