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Schnekar
Newbie

My Acorn will start an episode and run for less than a minute and then just stop and turn off.

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RokuEuniceL
Retired Moderator

Re: My Acorn will start an episode and run for less than a minute and then just stop and turn off.

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Hi @Schnekar,

Greetings from the Roku Community!

We're glad to assist you with your streaming problem on AcornTV. In some cases, removing the channel and then reinstalling it may help. Please follow the steps below:

  1. Remove the channel: Highlight the channel tile on your home screen and press the Star (*) button to open the options menu. Select the Remove channel and confirm.
  2. Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System Restart (if you do not see a Power submenu, skip to the next step).
  3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

Let us know if this works for you!
Best regards,
Eunice

Eunice L.
Roku Community Moderator

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RokuEuniceL
Retired Moderator

Re: My Acorn will start an episode and run for less than a minute and then just stop and turn off.

Jump to solution

Hi @Schnekar,

Greetings from the Roku Community!

We're glad to assist you with your streaming problem on AcornTV. In some cases, removing the channel and then reinstalling it may help. Please follow the steps below:

  1. Remove the channel: Highlight the channel tile on your home screen and press the Star (*) button to open the options menu. Select the Remove channel and confirm.
  2. Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System Restart (if you do not see a Power submenu, skip to the next step).
  3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

Let us know if this works for you!
Best regards,
Eunice

Eunice L.
Roku Community Moderator
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