Solving playback issues

[TaraLee]

This is a different issue from the previous issue.  You can load the MASN app but the live streaming does not work on all 5 of my Roku devices (Stream Bar Pro, Streaming Stick 4K, Roku Ultra & Two Roku Express).  I am able to live stream MASN on my Firestick just fine as well as my Computer and Mobile device.

This is definitely a Roku only issue.

[JasonDi]

Tried the system reset and MASN is still not working. Works on phone and tablet, so it must be a Roku issue

[OwnerofDevices]

@JasonDiMASN is working correctly for me today. My ISP and TV provider is verizon fios. Perhaps, you need to contact your provider for internet and TV or you might need to report your problem to MASN.

[TaraLee]

The MASN Everywhere app works fine on my Firestick but does not work on all 5 of my different version Roku Devices.  So this has to be a Roku issue of some sort.  This has nothing to do with my internet.

The original problem that was discussed in this thread earlier this year was a software update issue with Roku and Roku eventually fixed that.

[OwnerofDevices]

@TaraLeeMASN works on my 2 westinghouse Roku TVs and a sharp Roku TV. Plus MASN does work on my streambar pro too. I don't know what you are doing wrong? I have been using the MASN app since was available to stream a few years without any problems.

[TaraLee]

I can load the MASN Everywhere app and watch the pre-recorded videos but when I go to watch the Live Stream, that is what does not load on all of my Roku Devices.

Are you able to view the MASN or MASN 2 live streaming on your Roku Streambar Pro?  Neither of the live channels loads, it just sits on the MASN or MASN 2 Logo.

[JasonDi]

Guess we’re just screwed here. There’s no contacting MASN and Roku is saying not their problem. I’ve done all the resets to se if they work. Uninstalled and reinstalled app. Nothing works. 

[OwnerofDevices]

Not true.

https://www.masnsports.com/contact-us

[OwnerofDevices]

@TaraLeeI can watch MASN and MASN 2 on my streambar pro live streaming too

[TaraLee]

That's good.  I don't understand why it won't work on my Roku devices, but works fine on my Firestick.  Guess I will just have to wait until it works itself out.  It's very frustrating since it is prime time for the Orioles and not being able to watch the games on my TV.