Solving playback issues

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Kicked off of live tv and goes back to home screen

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I keep getting kicked out of live tv and it goes back to home screen. I did the system reset multiple times and it still kicks me out. This happens on both my TV's with different rokus.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Kicked off of live tv and goes back to home screen

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Thanks for reaching out to the Roku Community, @Xtrainer105!

We see you're having playback issues with the live TV on your Roku device. we're here to assist you.

Before we proceed, could you please let us know if there is an error code displayed on the TV screen? Additionally, please inform us when this issue started and whether the TV is connected to an over-the-air (OTA) or cable signal. If it is connected, please try unplugging and then re-plugging both the TV and the antenna or cable.

We look forward to hearing from you and looking closely into this issue.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Kicked off of live tv and goes back to home screen

Jump to solution

Thanks for reaching out to the Roku Community, @Xtrainer105!

We see you're having playback issues with the live TV on your Roku device. we're here to assist you.

Before we proceed, could you please let us know if there is an error code displayed on the TV screen? Additionally, please inform us when this issue started and whether the TV is connected to an over-the-air (OTA) or cable signal. If it is connected, please try unplugging and then re-plugging both the TV and the antenna or cable.

We look forward to hearing from you and looking closely into this issue.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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