Quit trolling us, that's already been covered, you know it doesn't do anything different, and if you didn't know.... well then it's because you aren't even reading these posts and just giving automated messages.
You suck at costumer service and your devices are **bleep**.
Hi, Community users.
Thanks for providing the informaiton and sharing with us the issue you've encountered.
We understand how this issue affects your streaming experience, and we apologize for the inconvenience this has caused. This is not what we aim for. Kindly be informed that the details you've provided us are noted by our team. For the time being, we're closely working on the issue and we'll keep you informed on any further developments from our investigation.
Your patience and understanding are greatly appreciated in the meantime.
Best wishes,
Kash
I also keep having the same issue. I have 3 Roku TV's. The one in my bedroom hasn't done it yet but the one in my living room and the kids bedroom do it at the same exact time. I have tried watching different apps but it continues to do it. Extremely aggravating!
Hi, @Mommyofsix!
Thanks for your first post in the Roku Community!
We can certainly understand your concern that you are having a playback issue with multiple channels.
Try the steps below to help resolve the problem:
See more tips and troubleshooting steps for this type of issue here: How to resolve a channel playback issue | Official Roku Support
This should resolve the issue you are experiencing, however, if the issue is still unresolved, please reply and we will be able to assist you further.
Best wishes,
Elmer
So this is it? This is the support we all get from Roku? My box started doing this same thing a few weeks back, then seemed to go back to working properly without going back to home screen between episodes. Worked normal for a few weeks, then began to resort back to home screen between series episodes, or when a movie ended. I've done everything stated in this thread EXCEPT the factory reset. I don't want to do the factory reset unless I have all the info I will need to set the box back up. I'm not interested in hunting all the notes on my set up to do this. Is there a way to retrieve, from my Roku box settings, the info that I will need to have if I do the "factory reset"?
This box is a dinosaur, my tv is a dinosaur, I'm a dinosaur. But we're all good dinosaurs that still work. We need some help.
FCC ID: TC2-R1006
IC: 5959A=R1006
Model: 2720X
A warm welcome here in the Roku Community, @VSC1!
We understand that you're having an issue with content that keeps returning to the home screen. We'd be happy to help you.
To further investigate the issue, please help us with the following details:
We eagerly await your response and appreciate your willingness to share your details with us. Thank you!
Best regards,
Jess
This DID NOT FIX IT!! Why do we charge so much for a worthless product??
I tried the things recommended in this and mine does not stop. It continues to go back to the home screen
It's been years that this kick back to Home has been happening. I have a streambar & it's happened intermittently for years. I too have often been on chat with Sppt, always got the same replies of what to try. Once in a blue moon it would work, but as noted by some of us tech folks, this is a coding issue - it doesn't matter what channel (or MENU!) you are on - I can't even keep it from bouncing back to Home long enough to go thru all the system setting steps anymore. Yes, it often happens after s/w update, I futz with it for hours, then give up & turn it off. (Luckily I have a different smarTV elsewhere in the house, this Roku is in the bedroom)
_usually_ (but not always) it will work again a few hours or days later. I often hesitate to turn it on because I know this is always an issue after not having used it for a while. Maddening!
Yup. I've done all of it too -even factory reset - multiple times.
Even if I get it stabilized & it stops that behavior, it always starts doing it again at some point. 👎 (usually after a s/w update -I'm suspecting there's little backwards testing, so the error just gets perpetuated each time there's a new release)