Issue Tracking Board

[sparksteam]

Agreed, Tablo is dropping the ball on this, and it isn’t the 1st time. But since Roku functionality is available on many other devices, and Tablo is the only device that offers the functionality we want, the quickest solution is to dump Roku which is what I did. I bought a couple of ONN Google TV 4K Streaming boxes from Walmart for $20 bucks each. I’m back online with OTA broadcasts!

[chasv2]

Good for you! Taking back control from these guys! Unfortunately, it is more $$ out of pocket. But hold onto that Roku, as Google/ONN or Fire Stick, could be up next, with compat issues.

[RokuTakashi]

Hi, Community users!

Thanks for keeping us posted in the thread regarding the issue you've encountered with the Tablo TV app.

We are actively investigating the issue at hand with our team and are committed to finding a resolution. We understand the importance of this matter and want to assure you that we will keep you updated on any developments throughout the investigation process. 

Your cooperation and understanding are highly valued during this time. If you come across any related issues or have discovered a potential workaround that could help, please do not hesitate to inform us. Your feedback is crucial, and we are here to provide support and assistance to the best of our ability.

Thank you for your understanding and patience as we work to resolve this situation.

Best wishes,
Kash

[RokuTakashi]

Hi, Community users.

Thanks for keeping us posted on the issue you have encountered with the Tablo TV app. 

We want to inform you that we have forwarded the information you provided in this thread to the appropriate Roku team, as the issue is currently being investigated.

Please be assured that we are actively monitoring the situation and will provide you with any updates as the investigation progresses. We greatly appreciate your patience and understanding during this time and are committed to resolving this issue for you as swiftly as possible.

If you come across any related issues or have discovered a potential workaround that could help, please do not hesitate to inform us.

Your feedback is crucial, and we are here to provide support and assistance to the best of our ability. 

Best wishes,
Kash

[slacey]

Why can’t you roll back the 14.0.4 update to the previous update that did work?

[Mtrista]

• Roku device model. 4662RW Ultra LT
•  serial number. YJ008F340688
• device ID. 046178340688
• current softwareversion. 14.0
•  
• Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
• Channel build version. ?
  TV Make/Model:  samsung. UN50NU6950
• Specific troubleshooting steps taken. Restart mechanical and electronic. Clear cache. Change wifi. Factory reset. All firmware updated. Reinstall app. Reset tablo. Change tablo to ethernet. 

[ffoiler]

Another unhappy Tablo on Roku user here since my StreamBar SE hasn't been able to play live TV for 3 weeks since updating to 14.0.

However, just noticied that my StreamBar PRO recently updated to 14.0 and it is actually WORKING!    

Roku Team....please please please help out the Tablo team.  Must be hundreds or thousands of impacted users.  Many support responses are telling people how well Tablo works on Onn and other device providers.

[jemcas29]

ID 24-424-873

[Ferrus]

Same issue

3800x

14.0.4 build 12221-55 gf version 12.417

98-424-985

[ak6996]

Hi Roku support,

I bought a new Tablo TV 4 with the idea to stream local tv to my roku devices but i didn't do my homework ... Roku managed to break the antenna TV stream from Tablo.... 

Please provide an ETA for the fix. 

Thank you.