Issue Tracking Board

[Philosophy365]

Hello. I'm also having this same issue.

Roku device model:  3941RW2  Roku Express 4K+

Serial Number: XO2200DA3K66

Device ID: SOHCK35A3K66

Current software version: 14.0.4

Issue ID: 66-421-747

TV make & Model:  Panasonic; model number TC-L32C3

[Loosenuts]

Good to know It’s not me!!
Could not figure out why it just stopped working on one set (the one with the express). 4k Works fine. 

[twferg]

I'm just another victim of the 14.0 OS update who can no longer watch live tv using the Tablo app (it fails on both the legacy Tablo app and the Gen 4 Tablo app).  I know you folks are working to fix it. When you figure it out, it would be really nice if you could communicate the solution to all affected users...

[Ana7]

I am having this same issue. Everything was working perfectly earlier in the day, but now I can’t watch recorded programs or live tv on Tablo (4th Gen) since the Roku software update right before 5pm local (Central) time yesterday (Friday October18).

Roku Streaming Stick+

Software version 14.0.4

Build: 12221

Last updated: 10/18/2024 4:55pm CDT

[RokuTakashi]

Hi, Community users!

We appreciate you for providing the requested information in this thread.

We would like to inform you that we have passed along the information we collected to the relevant Roku team. Our investigation is actively underway, and our team is working on addressing the issue.

We truly appreciate your cooperation and understanding as we do our best to get this matter resolved.

Best wishes,
Kash

[Jhunter1]

So what are you doing?  How many more weeks?

[Chester4]

Roku express serial 3 SO1230DRCFXH model  3931X  software  version 14.0.4 Tablo ip 192.168.1.73 Tv is Samsung model UN4EH500F   hope you're able to resolve issue soon

[cmoran]

Not Working:

Model 4660x

14.0.4 build 12221-46

GC Version 12.4.17

Still Working:

Model 3941X2

14.0.4 build 12221-E4

GC Version 12.4.17

[Lphelps]

Model: 3941x. Tony express4k+

Serial# X01600RJM9YV

Software version: 14.0.4. Build 12221-CR

GC version 12.4.17

Timestamp:2024-10-19T23:00:40Z

Issue ID.   YV-421-860

Tablo live channels won't playback at all!!!!!

[Allen220]

I was on the phone with Roku support this morning and their final answer was to run a cable from my antenna. What a BS answer. All they have to do is turn it back to 13. Roku just doesn't understand.