Solving playback issues

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dflem17288
Reel Rookie

Issues on Roku device No Apps

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TV in living room as no more apps that was on my tv I want someone to fix this issues, I take take daughter and husband who watch tv a lot they are disabled

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RokuTakashi
Community Moderator
Community Moderator

Re: Lost connectivity, then lost remote app (device connection) capability

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Hi, @dflem17288

Thanks for posting, and welcome to the Roku Community.

We see that you're having an issue regarding your Roku streaming device, and we'd be more than glad to assist. But before we can take a closer look at the issue, we would need more details regarding this. Could you please tell us more about the issue you've experienced? Also, what specific Roku streaming device are you having issues with?

For the time being, we recommend performing a system restart to see if you notice any improvements. To do this, navigate to Settings > System > Power (skip if no sub-menu) > System Restart. 

Please keep us posted on how this works.

All the best,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: Lost connectivity, then lost remote app (device connection) capability

Jump to solution

Hi, @dflem17288

Thanks for posting, and welcome to the Roku Community.

We see that you're having an issue regarding your Roku streaming device, and we'd be more than glad to assist. But before we can take a closer look at the issue, we would need more details regarding this. Could you please tell us more about the issue you've experienced? Also, what specific Roku streaming device are you having issues with?

For the time being, we recommend performing a system restart to see if you notice any improvements. To do this, navigate to Settings > System > Power (skip if no sub-menu) > System Restart. 

Please keep us posted on how this works.

All the best,
Kash

Takashi O.
Roku Community Moderator
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