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bubba64097
Newbie
‎11-12-2022 07:21 AM

I get this error message when I try to open a movie, "An error occurred loading this page"

I get this error message when I try to open a movie, "An error occurred loading this page Please try reloading the page or close the browser and open it again." I try the suggestions but keep getting the same result. I'm using  windows 10 on a pc. Any thoughts?

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HDMIGuy
Roku Guru
‎11-13-2022 07:27 AM

Re: I get this error message when I try to open a movie, "An error occurred loading this page&q

@bubba64097 Are you trying to load a movie from the Roku channel?  How is this related to a Roku device?

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AvsGunnar
Community Streaming Expert
‎11-13-2022 07:32 AM

Re: I get this error message when I try to open a movie, "An error occurred loading this page&a

@bubba64097 

If you are trying to watch movie from the online Roku Channel https://therokuchannel.roku.com/ verify that you do not have a VPN (browser extension, network, or antivirus VPN) enabled.

Can also see if disabling any Firewall settings in Windows helps to load page.  

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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