I think you solved the problem!! It fixed mine. Thanks!!
I’m having this issue now too!!! Nothing is working. Please help!!!
Click the *
Go to audio track
There are two English’s to choose from.
One has the background voices and other does not.
This fixed mine! Thank you!
I have this happen on my ROKU but it is only happening on my spectrum app and on
the Big Bang Theory on TBS. No other channel or program.
Yeah, i tried that months ago when I noticed this happening.
When I change the setting from ENGLISH* to ENGLISH it reverts back. Won’t save it.
i videoed this and sent to support, but they blow off my support tickets every time.
So annoying
On my Roku, model SE, there isn't a Settings/Accessibility menu.
While watching an ABC show, I pressed the * key as others have suggested. That brings up Closed Captions <off>, press down to Audio Language <blank>, press left and it's still <blank>, but the descriptive audio is gone. I think the options are there, just not visible.
I finally stopped it on the ABC App. I changed the language from *English to English #2. There was three options and the 2nd "English" fixed it. Now, it only shows "default" as a choice and I can't change it
I am having same problem. It was fine 2 nights ago. Roku stick plus. Several shows on ABC. The beauty and the baker