Solving playback issues

[copyleft]

That did it i DMd the support on twitter...youse guies happy?

[Lyrlen]

Add me to the list with the same problem.  I have a Roku express+ and I brought it down to factory settings reloaded everything.  Canceled my subscription so I could delete the app and reloaded it.  Nothing works. And because I have a Roku Express+ the web site says it has no support.  I hope Roku fixes this soon.  They never fixed my Apple TV problem

[impalamantx]

Not yet...  Apparently this is a widespread issue, though...

[Lyrlen]

Count me as another case.  HBOmax stopped working.  I tried everything.  From going back to factory settings to canceling HBOmax so I can delete it  and re-add it.  Nothing worked and Roku has decided as a Roku express+ owner I don’t deserve customer service.    I can’t help it that I have a 20 year old big screen TV that still works great but doesn’t have an HDMI .  I hope these posts mean Roku will fix it

[Scotchie]

Same thing happened to me on May 30th. Ughhh. Solve please?

[cnydragonfly]

Stopped working here in central NY too. Clearly something is going on with Roku and HBOMax; I want to know if they were hacked and if my credit card was exposed.

[cnydragonfly]

And in the time it took me to make this post, it suddenly started working again.

[FiosFiend]

I had the same problem but it was working on my iPad so I was able to screen mirror to my TCL Roku TV. 

[RokuKariza-D]

Hi everyone!

Thanks for bringing this to our attention.

Please be advised that this issue has been escalated and is still under investigation. Once there's an update available, we'll let the Community know immediately.

Your patience and understanding are greatly appreciated.

All the best,
Kariza

[Lucky0471]

Tried it today and got right in and finished the final episode of Mare of Eastown... yeah!