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Cant update software for tv

Factory reset my tv,now it says can't update software retry later ,nothing .code 006 don't have a USB flash drive 

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Community Moderator
Community Moderator

Re: Cant update software for tv

Hi @Tim36628337

Welcome and thank you for posting here at the Roku Community!

We appreciate you reaching out to us regarding your software update issue. No worries, we're here to assist you with this.

Code 006 indicates a verification issue, meaning something went wrong with the update process due to a bad/slow internet connection or dropped network connection.

We recommend you restart your wireless network. If the issue still persists, try to connect your Roku streaming device to an alternative wireless network such as a mobile hotspot, and then try to update your device's software. 

Once your device is updated and activated, you can then try to connect back to your home wireless network again.

Let us know how it goes! Thanks.

All the best,


Carly Y.
Roku Community Moderator
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