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philnykfan
Newbie

Gotham Sports app crashes upon selection. I also can't delete and reload it.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Gotham Sports app crashes upon selection. I also can't delete and reload it.

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Hi @philnykfan,

Welcome to the Roku Community!

Thank you for bringing to our attention that you're having trouble with the Gotham Sports channel, which crashes upon selection. I would be more than willing to sort this out for you.

Before we proceed, I suggest you check the other channel if the issue occurs. If not, let's see if this will work for you.

  1. Restart your device:
    Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
  2. Remove the channel through the Roku mobile app
  3. Add it again through the Roku mobile app

I hope to get this sorted out soon. Please keep us posted.

Cheers,
The Roku Community Team

 

Riamie D.
Roku Community Moderator

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Gotham Sports app crashes upon selection. I also can't delete and reload it.

Jump to solution

Hi @philnykfan,

Welcome to the Roku Community!

Thank you for bringing to our attention that you're having trouble with the Gotham Sports channel, which crashes upon selection. I would be more than willing to sort this out for you.

Before we proceed, I suggest you check the other channel if the issue occurs. If not, let's see if this will work for you.

  1. Restart your device:
    Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart.
  2. Remove the channel through the Roku mobile app
  3. Add it again through the Roku mobile app

I hope to get this sorted out soon. Please keep us posted.

Cheers,
The Roku Community Team

 

Riamie D.
Roku Community Moderator
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