Solving playback issues

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Ibjunior
Reel Rookie

Everything on my Roku 3 is magnified

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All Roku content is magnified on my tv screen to the extent I cannot read the options on the left side of the apps screen. Roku customer service has not been helpful.  Anyone had a similar prob?

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renojim
Community Streaming Expert

Re: Everything on my Roku 3 is magnified

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Try unplugging the power from everything (including the TV) for a minute or so and then plug them back in.  Check the Zoom/Picture size/Aspect ratio settings on your TV.  It's possible that a button on your TV remote got pressed that messed things up.

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Everything on my Roku 3 is magnified

Jump to solution

Try unplugging the power from everything (including the TV) for a minute or so and then plug them back in.  Check the Zoom/Picture size/Aspect ratio settings on your TV.  It's possible that a button on your TV remote got pressed that messed things up.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Ibjunior
Reel Rookie

Re: Everything on my Roku 3 is magnified

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Thanks renojim, I did that and tried the various tv settings as sugested, but the problem only happens when I go to roku and doesn't happen on regular tv.  Since the settings options on roku don't deal with this I, put an old roku on with the same  the same result.  I'll spend some more time with the tv settings today since that must be it. If it matters, I have a nonsmart tv.

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Ibjunior
Reel Rookie

Re: Everything on my Roku 3 is magnified

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Thanks renojim.  You had the answer the tv remote had been changed.  Many thanks!

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