Hi so my device lately tends to reboot a lot. Sometimes an endless loop of reboots 5-6 times in a row any idea why?
Welcome, and thanks for posting here in the Roku Community, @BorisEthan!
We noticed you're encountering a frequent reboot loop to your Roku device. Don't worry; we're here to assist.
Could you please tell us how you powered up your Roku? Is it directly to the TV's USB port or directly to the power outlet? The frequent rebooting of your Roku might sometimes suggest that it is not receiving any sufficient power supply; you can check it by applying the troubleshooting steps below:
If performing the steps above does not resolve the issue, we highly suggest getting back to us and informing us about, when you start noticing this issue and the latest software version of your Roku.
We hope we'll figure this out soon. Let us know if this works.
All the best,
Emman
Welcome, and thanks for posting here in the Roku Community, @BorisEthan!
We noticed you're encountering a frequent reboot loop to your Roku device. Don't worry; we're here to assist.
Could you please tell us how you powered up your Roku? Is it directly to the TV's USB port or directly to the power outlet? The frequent rebooting of your Roku might sometimes suggest that it is not receiving any sufficient power supply; you can check it by applying the troubleshooting steps below:
If performing the steps above does not resolve the issue, we highly suggest getting back to us and informing us about, when you start noticing this issue and the latest software version of your Roku.
We hope we'll figure this out soon. Let us know if this works.
All the best,
Emman
Well i do have it plugged into the USB in my TV. The few times well over a year or two ago where it was plugged into an outlet, I experienced more problems than having it plugged into the tv.
Haven't yet tried the possible fixes suggested yet. But ultimately the device eventually does stop the rebooting cycle. And then functions normally. But these issues also are making me question it's a sign I should look into replacing the device.
Thanks for keeping us in the loop, @BorisEthan.
Please let us know if the suggested steps work for your Roku device. We'd be more than willing to assist you further.
Thanks for your continued participation here in the Roku Community.
Many thanks,
Emman