Solving playback issues

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gordosan
Newbie

Re: Closed caption not working

we really need the close captioning to be able to watch TV

RokuJechealR
Community Moderator
Community Moderator

Re: Closed caption not working

Hi @gordosan,

Welcome to the Roku Community!

We're sorry for the inconvenience that it has caused you. Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels installed on your Roku device? Also, when you said that the closed captioning is not working, do you mean it happens on multiple Roku TVs/devices?

With more detailed information, we'll be able to assist you further.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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