Solving playback issues

[Kfred007]

Roku plays all other Channels but loses audio shortly after starting a program like Fixer To Fabulous and many others.  How do I resolve?

[RokuRiamie-D]

Welcome @Kfred007,

Thanks for letting us know about the audio loss issue during streaming. No worries, we're here to assist you.

Just double-checking. Does this happen with all apps or only specific applications? Additionally, please tell us the Roku device model and if you have an audio device connected to your TV.

Let's see if this works for you.

1. Check your Wi-Fi connection
2. Reset your Wi-Fi or router
   Unplug and replug it from the power source for 10 seconds.
3. Restart the Roku device

Hope this helps. Please keep us posted.

Roku Community Team