Solving playback issues

[Terry2515]

I had such problem too!

[RokuTakashi · Accepted solution]

Hi @Terry2515,

Thanks for posting here in the Roku Community!

We understand the issue you have encountered with the Channel Guide "No Information", and we're here to help. Please follow the steps below to address the issue.

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

We hope this works.

All the best,
Kash