Hi @Cuttinloose,
Thanks for posting in the Roku Community!
We would be happy to look further into this issue, but we need more details. What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV) Could you elaborate more about the issue that you're running into? Are you getting error messages or error codes while playing content? Is the issue happening on all content or channels, or is it isolated to one content or channel? (Specify) What are the troubleshooting steps you have taken so far?
With more detailed information, we will be able to assist you further.
Thanks,
John
John
Roku Community Moderator