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FLLorz
Newbie

Black screen and can’t stream or get any menu

Can get nothing to come up on the TV that our Roku Ultra device is connected to. I have been in the online support queue for more than an hour so thought I would try here.

When turning TV on, get usual HDMI in white font across the top and then screen fades to black. No response to any buttons on the remote. Even changed the batteries.

Anyone else?

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1 REPLY 1
Strega2
Roku Guru

Re: Black screen and can’t stream or get any menu

Make sure you're on the correct input. You can also try unplugging/replugging the Roku power. (ie: reboot it.)

Banned but back. Because why not?
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