Solving playback issues

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captainalright
Reel Rookie

Background static or crackling noises

Roku Ultra. On multiple apps, there is a high-pitched crackling/staticky noise. It's easier to hear when there is no dialogue or low sound, but the noise is always present. Rebooting, unplugging and replugging Roku does not fix it. Neither does changing any of the sound settings (from AUTO to Stereo, etc.).

2 REPLIES 2
captainalright
Reel Rookie

Re: Background static or crackling noises

Also should add that I play through a Yamaha AV Receiver.

0 Kudos
RokuDanny-R
Retired Moderator

Re: Background static or crackling noises

@captainalright

Thanks for the post.

If you connect your Roku device directly to the TV, are you experiencing the same issue occur?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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