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Streaming Star

Re: audio video sync issue with tennis channel

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They refuse to acknowledge anything. 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: audio video sync issue with tennis channel

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@tttrrr,

We'd like to take a closer look.

Does the issue occur with all TV shows and content played on the Tennis app? Have you checked the network connection of the Roku device?

Please share some details.

  • Roku device model, serial number, device ID
  • Tracker ID and OS version and build (press the Home button 5 times, followed by the Back button 5 times)
  • Channel build version (highlight the channel and press the star (*) button of your Roku remote)
  • Title of TV shows/content affected
  • Video of the issue - Upload it to Google Drive and paste the link to your post.

We look into it.

Roku Community Team

Riamie D.
Roku Community Moderator
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